CloutSites

Process

Same sequence for a five-page site and a messy Microsoft tenant. Scope stays honest. You work with the person doing the work.

Listen

Understand the business, the customer path, what feels messy today, and what a good outcome would change.

Turn the problem into pages, account cleanup, or a technical plan depending on the job.

Ship the site, marketing asset, account setup, or workflow improvement in reviewable steps.

Check mobile layouts, forms, booking links, email flows, analytics, access, and launch risks.

Document what changed, who owns what, how to request updates, and the next practical improvement.